Six Gama Privacy Policy – How We Protect Your Data

1 Introduction

Six Gama ("we", "us", "the platform") operates the online gaming and sports betting website available at sixgama.app. This Privacy Policy explains how Six Gama collects, stores, uses and protects the personal information of players based in Pakistan and any other users who access the platform.

We understand that privacy matters a lot to players in Pakistan. When you deposit in PKR, place bets on cricket or PSL markets, or access the game lobby, you are trusting Six Gama with your personal and financial information. We take that responsibility seriously and have built our data practices around the principle of collecting only what is genuinely needed to operate a safe, fair and enjoyable platform.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which contain additional information about how your account operates. Where these documents overlap, all three apply together.

2 What Personal Information We Collect

Six Gama collects personal data at different points during your use of the platform. The table below summarises the main categories of information we collect and the point at which each type is gathered:

We do not collect sensitive personal data such as biometric information, health records or political views. We also do not collect data about minors; if we discover that a user under 18 has registered, the account will be immediately closed and any data collected will be deleted as far as technically possible.

3 How We Use Your Personal Information

Every piece of data Six Gama collects is used for a specific, documented purpose. We do not collect information speculatively or retain data for longer than is necessary. The primary purposes for which we process your personal data are as follows:

• Account creation and operation — to create and manage your Six Gama account, process your PKR deposits and withdrawals, and enable you to access the game lobby, sports betting markets and VIP programme.
• Identity verification — to confirm that you are who you say you are, that you are at least 18 years of age, and that your payment methods belong to you. This protects both you and the platform from fraud and unauthorised account use.
• Transaction processing — to record and reconcile deposits, bets placed, winnings, bonuses and withdrawals in PKR across JazzCash, Easypaisa, Raast, bank transfer and card payment methods.
• Customer support — to respond to your queries, resolve disputes, process responsible gaming requests such as deposit limits or self-exclusion, and follow up on any complaints.
• Platform security and fraud prevention — to detect and prevent account fraud, bonus abuse, money laundering, multi-accounting and other prohibited activity described in our Terms and Conditions.
• Responsible gaming monitoring — to identify patterns of gameplay that may indicate problem gambling behaviour, and to proactively apply welfare interventions where genuine concern exists.
• Platform improvement — to understand how Pakistani players use the game lobby, sports betting section and VIP features, and to improve the overall platform experience based on real usage data.
• Communications — to send you transactional messages about your account (deposits confirmed, withdrawals processed, verification requests), and — only where you have opted in — promotional messages about bonuses and new features on Six Gama.

4 Legal Basis for Processing

Six Gama processes your personal data on the following legal grounds depending on the purpose of the processing:

• Contract performance — processing your registration details and PKR transactions is necessary to fulfil the contract between you and Six Gama as set out in the Terms and Conditions.
• Legal obligation — identity verification, transaction record-keeping and anti-money laundering checks are carried out to comply with applicable financial crime prevention obligations.
• Legitimate interests — platform security, fraud detection, responsible gaming monitoring and internal analytics are carried out on the basis of Six Gama's legitimate interest in operating a safe and sustainable platform.
• Consent — promotional communications are only sent on the basis of your explicit consent, which you can withdraw at any time.

5 Who We Share Your Data With

Six Gama does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Full stop. The only circumstances in which your data is shared with external parties are as follows:

• Payment processors — your payment reference details are shared with JazzCash, Easypaisa, Raast or your bank solely to process the transaction you initiated. These providers operate under their own privacy policies and financial data handling obligations.
• Identity verification providers — where we use a third-party KYC service to verify your identity documents, the minimum data required for that verification is shared with the provider. The provider does not retain your data beyond the verification window.
• Platform technology providers — our hosting, game software and platform infrastructure providers may process technical data as part of delivering the platform. These providers are contracted to handle data securely and are not permitted to use it for their own purposes.
• Law enforcement and legal process — Six Gama will disclose your data to law enforcement agencies, regulatory bodies or courts where required to do so by law or in response to a valid legal request. We will not voluntarily disclose more information than is strictly required.
• Fraud prevention networks — anonymised or pseudonymised account risk signals may be shared with industry fraud prevention networks to protect the broader player community. No directly identifying information is shared in this context.

All third parties with whom Six Gama shares data are required to maintain appropriate data security standards. We do not transfer your data to parties outside the scope described above.

6 Payment and Financial Data

Given that Six Gama processes real PKR deposits and withdrawals, financial data requires a higher level of care and we handle it accordingly.

• Six Gama does not store full card numbers or full bank account numbers on its own servers. Payment tokenisation is used where technically applicable.
• JazzCash and Easypaisa wallet identifiers are stored in encrypted form and are used only to process transactions you initiate from your account.
• Transaction history — including deposit amounts, withdrawal requests and bet records in PKR — is retained for the period required to comply with financial record-keeping obligations and to resolve any disputes you may raise.
• If you request a withdrawal and KYC verification is triggered, your identity documents and payment method evidence are reviewed by our verification team in a secure, access-controlled environment. Documents are not shared beyond this team.

7 Cookies and Tracking Technologies

Six Gama uses cookies and similar technologies on sixgama.app to make the platform work correctly and to understand how players use the site. Here is a plain-language breakdown of the cookies we use:

• Essential cookies — these are required for the platform to function. They keep you logged in during your session, remember your game lobby position and maintain your session state during gameplay. You cannot opt out of essential cookies without affecting your ability to use the platform.
• Analytics cookies — these help us understand which pages and game categories are most popular with Pakistani players, where players drop off during the registration process, and how the platform performs on different devices and mobile networks. Analytics data is aggregated and not linked back to individual accounts for reporting purposes.
• Preference cookies — these remember your account display preferences such as language settings, notification preferences and game lobby filters between sessions.
• Security cookies — these are used to detect unusual login patterns, prevent automated bot access and identify potential session hijacking attempts.

Six Gama does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform. We do not participate in cross-site behavioural advertising programmes.

Most browsers allow you to view, manage and delete cookies from your browser settings. Deleting essential cookies will log you out of your Six Gama session. Deleting analytics or preference cookies will not affect your ability to use the platform but may reset your saved preferences.

8 How Long We Keep Your Data

Six Gama retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The general retention periods we apply are as follows:

• Active account data — retained for the full duration of your account being open, plus a minimum of five years after account closure to support any post-closure dispute resolution or legal obligation.
• Financial transaction records — retained for a minimum of six years from the date of the transaction to satisfy financial record-keeping obligations.
• KYC verification documents — retained for the period required by applicable anti-money laundering obligations from the date of verification, or from the date of account closure, whichever is later.
• Support communications — retained for three years from the date of the last interaction in a support thread, or for the duration of any ongoing dispute resolution process.
• Marketing consent records — retained for as long as you have a Six Gama account and for one year after account closure to evidence that marketing communications were sent on a valid consent basis.
• Technical and session logs — retained for up to 90 days for security monitoring purposes, after which they are automatically deleted unless they form part of an active fraud or security investigation.

When data reaches the end of its applicable retention period, it is securely deleted or anonymised so that it can no longer be linked back to your identity.

9 How We Keep Your Data Secure

Six Gama applies technical and organisational security measures appropriate to the nature of the data we hold. These include:

• All data transmitted between your device and sixgama.app is encrypted using TLS (Transport Layer Security). This applies to all login sessions, deposit flows, withdrawal requests and support interactions.
• Account passwords are stored using industry-standard one-way hashing. Six Gama staff cannot view your password in plain text at any time.
• Access to player account data within Six Gama's internal systems is restricted on a need-to-know basis. Staff who do not have a legitimate operational reason to access your data cannot do so.
• Financial data including PKR transaction records and payment method identifiers is stored in encrypted databases with access logging enabled.
• Our platform undergoes regular security testing to identify and address vulnerabilities before they can be exploited.

While Six Gama takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — use a strong unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

10 Your Rights Over Your Personal Data

As a Six Gama player, you have a number of rights in relation to the personal data we hold about you. These rights are exercised by contacting our support team:

To exercise any of the rights above, contact Six Gama support. We may need to verify your identity before acting on a request. We aim to respond to all valid rights requests within 30 days.

11 Minors and Age Verification

Six Gama is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process and may be supplemented by additional document verification at any time.

If Six Gama becomes aware that an account has been registered by a person under 18, the account will be immediately suspended, all gameplay activity will be voided, and the personal data collected will be securely deleted as far as legally and technically possible. Any deposits made by the minor will be returned to the originating payment method.

If you are a parent or guardian and believe a minor in your household has registered on Six Gama, please contact our support team immediately so the account can be investigated and closed promptly.

12 Changes to This Privacy Policy

Six Gama reviews and updates this Privacy Policy periodically to reflect changes to our data practices, platform features or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their registered email address or an in-account notification.

Your continued use of sixgama.app after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any update, please stop using the platform and contact support to close your account.

We recommend bookmarking this page and checking back whenever you notice the "Last updated" date has changed. Previous versions of this policy are available on request from the support team.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how Six Gama has handled your personal information, please get in touch with our support team. We take privacy queries seriously and aim to respond to all enquiries within 72 hours.

For responsible gaming support including deposit limits and self-exclusion, please visit our Responsible Gaming page. For full platform rules, see our Terms and Conditions.